If you purchased the product from an authorized Vissla dealer location/website, please contact the retailer directly.

If you purchased the product from Vissla.com, please follow these instructions:
If you've used the product you can't return it, sorry! If the product hasn't been used you can return it to us within 30 days of your purchase date using our pre-paid return shipping label. Please note, $10.00 per returned package will be deducted from your refund as a return processing fee. You can follow the instructions below to get one of those labels. Unfortunately, we don't offer direct exchanges. If you want to exchange something you'll have to return the unwanted product for a full refund. You can go back and purchase what you need. Please allow 7-14 days from when we receive the returned product for the money to be refunded.

To return a purchase, please follow the following instructions:
1. Find the button on the top right of our website that looks like a little person (My Account).
2. If you have an account, Login to your account, click the link to "view my orders," and select the order containing items you'd like to return.
3. If you don't have an account, find the "Track my Order" option and enter your Order ID #(WEBV-#####) and Order Email.
4. Complete and submit the online return request form, and print the pre-paid return shipping label to attach to your package.
5. Pack product with suitable packaging materials. In order to receive your refund. make sure that you return the merchandise in original, unused condition, with original packing materials and tags still attached. Please make sure items are neatly folded. 6. Drop your return package off at any UPS shipping location.

A return confirmation will be sent to you as soon as your return is processed. You can always ask us for help, contact our customer service team at care@vissla.com and we'd be stoked to help you out!

*Vissla does not accept returns or exchanges on wetsuits that have been worn in the water. We ask that you please make sure the suit fits 100% correctly BEFORE getting into the water.

*Vissla reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for cost of return shipment if the return is refused.

*All sales are final on Vissla stickers, gift cards, prints, surfboards, and books.